Abot Kamay Alang-alang sa Pagbabago (AKAP) Pamilya is an institutional and community-based support program in the Diocese of Novaliches for orphan families. Since the pandemic, volunteer lay coordinator Milet Mendoza (an independent humanitarian and social development worker) says AKAP Pamilya has had to expand its outreach to other urban poor communities severely affected by the COVID19 lockdown. With the help of at least 20 parishes, it ensures food provision to more vulnerable sectors. ​

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The partnership with AKAP Pamilya has been more active not only because of its efficiency in distributing relief, but also because of the unwavering dedication of volunteers despite the risks to themselves. Strict protocols are strictly adhered to in the conduct of humanitarian outreach. Jollibee Group Foundation has partnered with AKAP Pamilya since the onset of the pandemic in March. Recently, they have received more than 7,000 Chicken Guisado food packs from the German Federal Ministry for Economic Cooperation and Development (BMZ) through the DEG (German Investment Corporation). ​

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“Salamat sa (thank you) JGF and DEG support. We keep the faith that we will come out of this sad situation with a stronger spirit knowing that we are not alone,” said Milet.​